Shipping
Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping
Free Shipping Worldwide.Special remote countries are required to pay a shipping fee.Countries with free shipping: the United Kingdom, Germany, France, Italy, Spain, Portugal, the Netherlands, Poland, Sweden, Austria, Belgium, the Czech Republic, Finland, Denmark, Croatia, the United States, Canada, Mexico.
Countries in special remote areas: the Slovak Republic, Ireland, Greece, Hungary, Romania, Slovenia, Estonia, Lithuania, Latvia, Cyprus, Malta, Norway, Iceland.
Shipping logistics providers: DHL, UPS, TNT, FEDEX and EMS (usually)
Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
Delivery Estimates:Within 3-15 days（Shipping times are only estimates and unfortunately, cannot be guaranteed.）
**Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at service@doorofshopping.com within 3 business days after receiving shipping.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day.
1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
物流
无论您身在何处，我们的目标都是为您提供最佳的客户体验。每天，我们向世界各地成千上万的客户送货，确保随时为您提供最高水平的响应。
送货：
全球免费送货。特殊偏远国家需要支付一定运费。免运费国家：英国，德国，法国，意大利，西班牙，葡萄牙，荷兰，波兰，瑞典，奥地利，比利时，捷克共和国，芬兰丹麦，克罗地亚，美国，加拿大，墨西哥。特殊偏远国家：斯洛伐克共和国，爱尔兰，希腊，匈牙利，罗马尼亚，斯洛文尼亚，艾莎尼亚，立陶宛，拉脱维亚，塞浦路斯，马耳他，挪威，冰岛。
货运物流供应商： DHL、UPS、TNT、FEDEX 和 EMS（通常）
处理时间： 所有订单均在购买后 48 小时内发货。*仅限工作日
预计送货时间：3-15 天内（送货时间仅为预计时间，无法保证。）
**注意
1.请在付款前确认订单上的送货地址是否正确，因为这是我们的送货地址。
2.当遇到不可抗力时，订单的处理会有所延迟。不过，在天气允许的情况下，我们会确保快速处理您的订单。
3.我们会采取一切合理的预防措施确保产品不受损害，如果产品在运输途中受损，请在收货后 3 个工作日内立即通过 jingwuji2023@gmail.com 与我们联系。
订单跟踪： 订单跟踪
订单成功下达后，您将收到一封订单确认电子邮件，以确认您的订单详细信息。商品发货后，您会收到一封发货确认电子邮件，其中包括您的订单号、承运商信息、下单日期和时间、订单状态以及已发货商品的包裹跟踪号码。
1.请注意，国际货运服务因国家而异。请在结账时填写您的详细地址，以便了解可提供的确切服务。
2.国际运输意味着您可能需要支付关税和进口税。所有国际客户均需承担本国的关税。如需了解更多信息，我们建议您联系当地海关。
Return
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at jingwuji2023@gmail.com（email）. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jingwuji2023@gmail.com（email）.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
我们实行7天退货政策，这意味着您可以在收到商品后 7 天内申请退货。
要符合退货条件，您的商品必须与收到时的状态相同，未开封或未使用过，带有标签，并保持原包装。您还需要提供收据或购买证明。
要开始退货，您可以通过 jingwuji2023@gmail.com（邮箱）联系我们。如果您的退货申请被接受，我们会给您寄送一张退货运输标签，以及包裹寄送方式和地点的说明。未申请退货而寄回给我们的商品将不被接受。
如有任何退货问题，请随时通过 jingwuji2023@gmail.com（邮箱）与我们联系。
损坏和问题
请在收到您的订单时进行检查，如果商品有缺陷、损坏或收到错误的商品，请立即联系我们，以便我们对问题进行评估和纠正。
例外情况/不可退货商品
定制商品（如特殊订单或个性化商品）如果您对具体商品有问题或疑虑，请与我们联系。
很抱歉，我们不接受特价商品或礼品卡的退货。
换货
确保您得到想要的商品的最快方法是退货，一旦退货被接受，您就可以单独购买新商品。
退款
一旦我们收到并检查了您的退货，我们会通知您退款是否被批准。如果批准，我们将自动以您原来的付款方式向您退款。请记住，您的银行或信用卡公司也需要一些时间来处理和邮寄退款。